General account
Read more about your charity profile and your account settings.
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General FAQ
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Settings
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Banking
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How to adjust your automatic withdrawal frequency
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Charity is unable to receive PayPal Giving Fund payouts
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Never received the funds from GoFundMe Charity
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How to change your WePay account email
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Trouble enrolling in PayPal Giving Fund
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How to update your phone number on WePay
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How to change your banking information on WePay
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Not receiving withdrawals from WePay—account disabled or closed
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Not Receiving Withdrawals From WePay—Action Required
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Switching your payment processor
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Changing your check mailing address
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How to refund a donation or ticket
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Withdrawal and payout timelines
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Chargebacks and disputes
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How to adjust your automatic withdrawal frequency
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Integrations
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Safety and security