If you know you created a campaign already, but you can't find it within your account, it may be one of a couple of reasons. Check them out below to see how to get your account back in order!
Signing into the wrong account
Another reason your campaign may have disappeared is if you are signing in from the wrong email. If you signed up with a spelling error, if you switch the email domain (email@example.com vs. firstname.lastname@example.org), then you may not be entering into the account attached to the campaign you're looking for.
Test out different email combinations with your password to see if any of them work, but if you can't remember which one you used at the end of the day, please reach out to our team with your campaign link or campaign title and we can help you from there.
Signing into the wrong platform
GoFundMe and GoFundMe Charity are sister platforms, but we do not share the same account information.
We recommend testing the other GoFundMe account with your sign in information, if you swear you think you've used that email to sign up with. You may be surprised to find your campaign waiting with them!
Sign in here to test it out: www.gofundme.com/sign-in
A campaign was created before the account was claimed
If you signed up with GoFundMe Charity, created a campaign, and then claimed your organization on our site, your campaign will disappear from your Campaigns View.
This is because you've upgraded from a personal account on our site to a charity administrator account.
To fix, please contact our team with your email that you used to sign up with, and we can merge the campaign with your new charity account.