On November 7th, we launched GoFundMe Charity™, a new fundraising suite for nonprofits, and the Donate Button by GoFundMe, an easy way to accept donations anywhere online. GoFundMe Charity™ gives charities of all sizes access to enterprise-level fundraising software and new features, powered by the social fundraising expertise of GoFundMe.
To understand how this will affect your CrowdRise account and activity, please see the FAQs below.
What happened to my CrowdRise account?
You’ll continue to sign in to your account using the same username and password but at charity.gofundme.com instead of crowdrise.com, and you'll receive the support and access to the tools and features you rely on. As of November 7th, you have access to all of the new offerings from GoFundMe Charity™, and we've been seamlessly moved you over to the new product without any effort on your end. All your historical campaign and account information are waiting for you.
What happened to my CrowdRise URL?
You don’t have to worry about people finding your campaign. We will redirect all links from crowdrise.com to charity.gofundme.com. For example, if your campaign’s URL is currently “crowdrise.com/yellow,” you can still type that into the search bar and you will be automatically redirected to “charity.gofundme.com/yellow.”
No action is required on your part within the product and all campaigns will continue running as usual. Existing links will redirect. Please make sure to proactively update your whitelist if your organization has a domain filter for accessing certain websites.
Are there any changes for my donors and fundraisers?
Aside from re-branding and URL redirects, both the donor and fundraiser experience will be identical to what it was before. All fundraisers, team members, and donors will be able to log into their accounts the same way they always have. As of November 7th, you have access to all the new GoFundMe Charity™ tools and features.
How does this affect my pricing?
Starting November 7th, charities have access to all of the new offerings from GoFundMe Charity™ including no subscriptions, no paywalls, no add-on fees and a choice between our “No Platform Fee” Model and Flexible Pricing Plans. Nonprofits can save more than just their subscription fees. As an industry first, GoFundMe Charity™ also offers its customers two transaction-based pricing plans: either a guaranteed 0% platform fee with an option for donors to leave a voluntary “tip” for GoFundMe’s services and support or a flexible option with donor-covered fees.
What changes should I expect in the future?
We’re always looking at ways to make the experience better. Our goal is to make fundraising easier, faster and more effective for you. New tools to help you raise more money. A new and sleek website layout, including a new brand name, logo and color theme. The ability to customize and tailor your pages and email to match your charity’s brand. The ability to make the changes you need within your own account. Other than that, all functionality remains the same.