GoFundMe is dedicated to empowering people to help people, and an overwhelming majority of fundraisers on our platform are safe and legitimate. Fraudulent fundraisers make up less than one tenth of one percent of all fundraisers.
In the rare instances where people create fundraisers with the intention to take advantage of others’ generosity, GoFundMe takes swift action to resolve the issue.
Our policy is simple and strictly enforced: It is not permitted to lie or intentionally deceive donors to a GoFundMe fundraiser for financial or personal gain.
How to submit a report or claim
You suspect that a GoFundMe.com fundraiser is fraudulent:
You suspect that you donated to a fraudulent fundraiser:
You're the beneficiary of a fundraiser, and the organizer hasn't delivered the money to you:
You suspect that a charity on GoFundMe or a GoFundMe Charity campaign is fraudulent.
Please include the name and URL of the charity or campaign you're reporting, the reason why you suspect they are fraudulent, and links to information that supports your claim:
Examples of Fraud
The following examples are expressly forbidden fraudulent activity:
- Breaking the law
- Lying or being misleading about your identity as a GoFundMe organizer or your relationship to the beneficiary of the funds
- Posting misleading statements in the fundraiser description
- Not delivering funds to the stated beneficiary
- Not using funds for their stated purpose
The following examples are not considered fraudulent on our platform:
- Rumors or speculation of fraud
- Requesting that your name or image be removed from a fundraiser description
- Disagreeing with the nature of the fundraiser or the character of the GoFundMe organizer
- Custody or familial disputes or disagreements
GoFundMe cooperates with law enforcement and provides them with any information needed in an investigation. If you are a law enforcement officer looking to contact our team, please click here to submit a subpoena.
A Message from the US Department of Justice
If you believe you have been a victim of fraud from a person or an organization soliciting relief funds on behalf of storm victims or have knowledge of waste, abuse, or allegations of mismanagement involving disaster relief operations, contact the National Center for Disaster Fraud toll free at: (866) 720-5721. You can also fax information to: (225) 334-4707 or email it to: email@example.com.